Terms & Conditions

These terms apply to your use of this website and to the services Aanganavo (“we”, “us”) provides to you. By using the website or booking a service, you agree to them. If you do not agree, please do not use the website or book a service. You must be at least 18 years old to book a service.

We offer interior design and fit-out, glass and aluminium work, cleaning, laundry and ironing, repairs and maintenance, and smart-home, CCTV and networking installations. We are expanding city by city, so a service may not yet be available in your area. We will tell you when you contact us. Service descriptions, images and videos on this website are for illustration.

• Submitting a form or sending a WhatsApp message is a request. A booking exists only once we confirm the service, time and price to you in writing (WhatsApp, email or an invoice).
• For quote-based services (for example interiors, glass and aluminium work, windows, smart-home and CCTV projects) we give a written quote after a site visit or detailed brief. A quote is valid for 15 days unless it says otherwise.
• If the scope of work changes, we will tell you and agree any change in price with you before doing the extra work.

• Prices shown on this website marked “from” or “starting at” are the lowest price for the smallest standard job in that category (for example a 1 BHK, a single item or a basic specification). They are not a fixed price for every job. Larger homes, extra rooms or items, heavier work, premium materials, difficult access or extra visits cost more.
• Starting prices exclude GST, spare parts, materials, hardware, civil work and any special requests unless your quote says they are included. GST is added where it applies, and it is shown on your quote or invoice.
• Offers and starting prices may change over time. The price in your written confirmation (WhatsApp, quote or invoice) is the price that applies to your booking, and a price already confirmed to you for a booking is not changed after confirmation unless the scope of work changes and you agree.
• The final price depends on the size, scope, materials and conditions of the job. We confirm it with you before work begins.
• Where an inspection or visit charge applies, the service page says so. If you go ahead with the job, that charge is adjusted in your final bill.
• Payment methods (such as UPI, bank transfer or cash) and any advance are agreed at booking and written in your quote. We give an invoice or receipt for payments. Please pay only the amounts confirmed by us.

• Give accurate details about the job, the address and how to reach you.
• Make sure our team can safely reach the work area at the agreed time, with water and electricity available where needed. Please secure pets and put away valuables and fragile items.
• Obtain any permission needed from your landlord, housing society or building management before work that affects the structure, wiring, plumbing or appearance of the property.
• Have an adult (18+) present, or agree access arrangements with us in advance.

Work may be carried out by our own staff or by vetted independent technicians and partner businesses working for us. Either way, you book with Aanganavo, and our promises on quality, rework and refunds apply to you. Our team members are asked to follow safe working practices and to respect your home and property.

Where we supply materials or products, they are as described in the quote. Products usually carry the manufacturer’s warranty, which we will help you claim. Workmanship warranties are described in our Cancellation, Refund & Rework Policy. Made-to-order items such as cut glass, fabricated frames, modular kitchens and custom furniture are produced specifically for you, which affects cancellation as set out in that policy.

Times and completion dates are estimates. We work hard to keep them, but delays can happen because of weather, supply of materials, access to the property, approvals or events outside our control. We will keep you informed and agree a new time with you.

Our Cancellation, Refund & Rework Policy explains how to cancel or reschedule, when refunds are given, and what we do if you are not happy with a job. It forms part of these terms.

• We will provide services with reasonable skill and care.
• Nothing in these terms limits any right you have under Indian consumer law, or our responsibility for things the law does not allow us to limit (for example death or personal injury caused by negligence, or fraud).
• Subject to that, our total responsibility for a service is limited to the amount you paid us for that service, and we are not responsible for indirect or consequential losses.
• We are not responsible for pre-existing defects or concealed conditions we could not reasonably see (for example hidden wiring or pipes, damp, or the age and wear of old fixtures), or for problems caused by changes others make after our work.

Designs, 3D concepts, drawings and written proposals we prepare remain ours until you have paid for them. After payment, you may use them for your own project. With your permission, we may photograph completed work to show in our portfolio. We will always ask first. The content of this website, including text, images, illustrations and logos, belongs to us or our licensors. Please do not copy it, scrape it or use it to mislead others.

How we handle your personal data is described in our Privacy Policy.

If you have a problem, please contact us first so we can put it right. These terms are governed by the laws of India, and the courts of the city where our business is registered will have jurisdiction, without affecting your right to approach a consumer forum.

We may update these terms from time to time. The date at the top shows when they were last updated, and the terms in force when you book a service apply to that booking.

Email hello@aanganavo.com or call +91 63029 20264.